Payments and Cancellation Policies
These policies help us to remain transparent with customers keeping their interest our utmost priority
1. Accepted Payment Methods:
- Payments must be made in cash, UPI or via Indian bank transfer (NEFT/IMPS). Debit or credit cards and e-wallets are not accepted at the property.
2. Booking Confirmation:
- Reservations are confirmed only upon receipt of the 50% booking amount at the time of booking.
- Advance payments of 50% of total booking amount to book your dates. If payment is not received, your reservation may be canceled without notice.
- Balance payment along with security deposit needs to be cleared at the time of check-in.
3. Security Deposit:
- A refundable security deposit of ₹10000 to ₹25000 is required prior to or at check-in.
- The deposit will cover damages, missing items, extra cleaning, rule violations, or unpaid dues. It will be refunded (less any deductions) at checkout, after property inspection.
- Late checkouts will be charged at ₹2000 per hour.
4. Add-On Services:
- Barbeque and similar extras must be paid for in advance.
- Meal orders are non-refundable once confirmed and require advance payment.
5. GST & Taxes (If Applicable):
- All rates are exclusive of applicable Goods & Services Tax (GST). GST will be collected as per government norms, and appropriate receipts/invoices will be issued where required.
6. No Show or Delayed Payments:
- If payment is not received on time or re-attempts fail, your booking may be canceled and the cancellation policy will apply.
- Advance amount given will be forfeited incase of a no-show.
Cancellation Policy For Guests:
No refund for cancellations are entertained. All bookings made will be non-refundable / non-transferrable.
Special Note: Power outages, government orders, or weather events (such as monsoon-related outages) do not qualify for a refund if the property remains habitable.
Early Departure or No-show:
If guests leave early or fail to arrive, nights not stayed are non-refundable.